Delivery

Typically our services are delivered in three phases

Phase I is the preliminary investigation of potential planning, and the sense testing on a “what if?” basis of the ideas likely be most valuable and suitable for the client. This Phase is usually done with one or two scoping meetings with the project owner, followed by e-mailed questions and fact checking. The output is a tentative note explaining the opportunities in principle, and their likely risks and rewards.  

Phase II is the selection of the most promising ideas from Phase I, and applying a detailed evaluation exercise to understand them fully – their value, the likely path to implementation, potential impact on other parts of the business etc. The output is a written report of findings and recommendations, and the selection with the client on a go/no basis of planning suitable for Phase III.  

Phase III is implementation. Implementation methods vary widely, but in general involve sign-off by the various client stakeholders, the filing of formal applications or the less formal making of technical arguments with HMRC, obtaining authorisations or agreeing the new arrangements, and the practical application of those arrangements to the relevant parts of the business. Sometimes implementation involves just the tax or supply chain personnel and the customs broker and so is largely invisible to the rest of the business, and sometimes it requires more complex systems and operational changes that require more extensive buy-in, and may also involve specialised third-party service providers. 

After implementation we remain on hand to monitor the new arrangements, and to deal with any teething issues until bedding in is complete.